FAQs

How can I check the status of my order?

After placing your order, you will receive an email confirmation and once your order has shipped, you will receive a tracking number that can be used on our website. If you need any further assistance, you can contact us directly from the 'Contact Us' page.

What is the shipping time?

Our fulfillment centers are located around the world. For England domestic orders, it usually takes about 10-12 business days. For international orders, it will take up to 20-23 working days.

Our prices are significantly lower than our competitors because we have relationships with suppliers and can ship directly to customers! The disadvantage of this is slightly longer shipping times, but we will do our best to ship your order as quickly as possible.

Do you offer international shipping?

Yes! We ship to most major countries in the world.

How do I track my order?

Once your order ships, a tracking number is sent to your email. Simply visit our website and click on the "Track My Order" page. From there you can get real-time updates on your order.

Can I cancel my order after payment?

Once we have shipped your product, you will not be able to cancel your order, but you can return the product for a refund once you receive it. Please review our full refund policy for more details.

How can I contact you?

Please fill out the form on the Contact Us page to send us an email and we will get back to you as soon as possible! Thanks.